Providing you the knowledge and understanding of managing people and your team.
Understanding people and team management models, including team dynamics and motivation techniquesUnderstanding HR systems and legal requirementsUnderstanding performance management techniques, including setting goals and objectivesUnderstanding how to conduct an appraisal and reviewing performance Understanding absence management, providing constructive feedback and recognising achievement and good behaviour
| Types of Groups| Characteristics of a Group?| The Wisdom of Teams| Team Characteristics and Team Roles| How does a Team Develop and Grow| Tuckman's Team Development Model| Belbin's Team Roles Model| Motivational Techniques| Employment Legislation| Smart Targets| Giving Feedback| Monitoring your Team